FREQUENT ASKED QUESTION​

You asked and we answered!

banner_img-768x608-2

FreQuent Asked Question

A- After specifying the name of your commercial activity, you must specify the type of activity:  Is it a company?  To focus on the extension of the type: .co or .com, or do you have a network of activities, for example, to use the extension .net, which symbolizes the network. If you have an established organization and you have the credentials of this organization, you can use the .org extension, which abbreviates the word Organization. Enter the Be so smart website and start typing the domain name with its suffix and see if it is available or not. In the event that it is available, you can fill out the form for buying domains and send it to us, so that we can complete the matter quickly.

A- Each work activity has a size commensurate with its details, such as the budget allocated for the project or the type of service that will be provided to visitors and customers. Likewise, the hosting specifications required for each project vary.
We, Be so smart, divided the plans into different packages according to the space needed and the number of services added to it, such as the number of available mail accounts, the number of databases, and others. Therefore, the prices of the packages will also vary to be commensurate with the service provided. At Be so smart, we took care to provide suitable packages at prices that suit each company or project.

A- It is a unique certificate with unique encryption that is installed on the server and linked to your site and its services. Its mission is to encrypt the communication between the browser and the site so that a third party cannot intrude on the information circulating between you and know what it is or what it contains. It is important for sites that collect information from visitors and customers, as well as for sites that sell products and services and provide a payment gateway in which the visitor places payment card information. There is more than one important feature of the SSL security certificate. As we said, it encrypts and protects customer and visitor data, and also increases the level of trust between you and the search engine that classifies the site as a reliable site because it is installed with all the owner’s information on the certificate seller.

A- Be so smart provides with each hosting plan * a wide range of software ready for installation without programming knowledge or much effort. All you have to do is choose the category, then search for the best software in this field, then go to the simplified installation page. There are some software that will ask you for a license purchased from their site and there are a lot of open source software that you will enjoy for free.
Items include, but are not limited to, accounting scripts, customer follow-up, CRMs, e-markets, education, photo albums, CMSs…etc.

_______________

*Plans may change without notice, ask about software before purchasing.

A – SEO is an acronym for Search Engine Optimization or optimizing the site to appear in search engines well and as the search engine likes.
It is a set of steps that are examined and implemented on your current site after designing it, in order for it to be friendly to search engines, so that it appears when the user searches for a service you provide on it.
Is SEO useful for my site? In short: yes. The service of improving the appearance on search engines is necessary for all sites, without any exception, to ensure that the site is archived correctly and that it appears with the results that people are looking for, so that you can enter it for free and get that advertised service.

A – You will lose a large amount of visitors, who usually come by searching for the service in the search engine, and they are the largest percentage of the site visitors.
If you do not make your site compatible with these engines, the archiving of your site will be delayed, and sometimes it will be archived incorrectly, which prevents the useful visitor from visiting you, and converting it to your competitors who have worked to improve their site.

A- Be so smart prepares technical reports that show the weaknesses that the search engine sees on your site. This report is free if the work is done through our company and costs $25 if the work is not done through our company.
In it, problems, malfunctions, and technical errors that would reduce the level of the site with the search engine are clarified.
After preparing the report, and in the event of an agreement, the company will solve the problems one by one within a technical arrangement that it determines according to the required priority.
An examination is carried out after the completion of the work to clarify the difference before and after the work.*
____________
* The results vary from site to site, and there is no fixed number in the results, but the benefit is inevitable, God willing.

A- Be so smart manages advertising campaigns on (Meta) platforms that include Facebook and Instagram, starting with campaign preparation, management and follow-up, and ending with monthly completion reports. The company has a long history in managing paid advertising campaigns and network advertising dating back to before 2005.
The company also prepares, manages and follows up advertising campaigns on Google Ads.
The company charges between 15-30% of the value of the money invested in ads (Ads Budget) within conditions that will be discussed later.

A- The e-mail settings in general are divided into two parts in the Be so smart company:
The first: secure mail.
The second: unencrypted mail.
Because some countries block the ability to receive and send encrypted mail, this service may not work there, and then the second type must be used.


First: the encrypted settings:
Mail Client Manual Settings
Secure SSL/TLS Settings (Recommended)
Username: [email protected]
Password: Use the email account’s password.
Incoming Server: mail.example.com

IMAP Port: 993 POP3 Port: 995

Outgoing Server: mail.example.com

SMTP Port: 465

IMAP, POP3, and SMTP require authentication.
Don’t forget to replace example.com with your site name


SecondUnencrypted settings:
Non-SSL Settings (NOT Recommended)
Username: [email protected]
Password: Use the email account’s password.
Incoming Server: mail.example.com
IMAP Port: 143 POP3 Port: 110
Outgoing Server: mail.example.com
SMTP Port: 587
IMAP, POP3, and SMTP require authentication.

Don’t forget to replace example.com with your site name

Q- I entered the site and it did not open and I read an error message saying that this site is dangerous and unsafe. What should I do?

A- Be so smart provides a security certificate for each domain name, and this certificate is automatically renewed every few months from the cPanel control panel. Sometimes there may be a delay in renewing the certificate for a technical reason related to server time, and in this case the site will stop working under the secure https link. :// and will continue to work under the normal link http:// and will return to work as soon as the certificate is renewed.
In case you want to manually renew the certificate during the outage, you can contact technical support or do it yourself by entering the control panel as follows:
cPanel login > Security > SSL/TLS Status
Security certificates registered on your site will appear with the end date of the certificate.
Select all certificates if they are expired or the expired certificate, then click on the top:
Run AutoSSL
Wait for the process to finish and the page to refresh automatically.

A- Be so smart uses a licensed control panel of the most famous cPanel in the world, and you can access the panel via the following link:
www.yourwebsite.com/cpanel
Replace location with the name of your site.

A- Be so smart uses a control panel licensed from the most famous cPanel in the world, and you can enter the e-mail via the following link:
www.yourwebsite.com/webmail
Replace location with the name of your site.

A- We recommend that you use a good and fast program: Filezilla, which you can download from here: https://filezilla-project.org/
You must create an FTP account or use the main account (given when starting the service).
Enter the control panel:
Files > FTP Accounts > Add FTP Account

Put a strong username and password and then select the folder you want to assign to this user under the Directory list
Leave the place completely empty in order to give the user access to all your server folders.
Login settings will be as follows:
FTP server: ftp.yourwebsite.com
FTP & explicit FTPS port: 21

A- Normally, we disable this feature because of the danger it poses to websites. But if it is requested by the customer, we provide it for the time to complete the technical task and then stop it again. You can write to us for this service.

A- We provide the latest versions. You can also select the older version according to the compatibility of your software.

A- Backup is the responsibility of the customer in the first place. We do a comprehensive backup and we can restore the site if there is something wrong during a certain period of time, but this service is paid.

A- It is always our pleasure for the customer to be happy with our services. In the event that there is a script that you would like to install, we will give you direct advice on how to work for free. And if you request the intervention of a specialist on our part, you will have some simple costs.

A- Of course, most of our available plans allow you to host more than one domain, and each domain can point to a separate site. But all domains will be under your control panel.

A – Correct, you can create a separate email for each domain name you have, according to the plan purchased by you.

A – Contact your Webmaster, if he is not available, contact us via the available means, explain the problem and we will follow up with you directly.

A- These sites constitute a danger to the server and the sites hosted on it, as they allow some users to upload malicious software that harms everyone, in addition to consuming the space purchased by you. Therefore, file hosting scripts and non-private (public) image hosting scripts in which users cannot be identified are prohibited on our servers. To ensure the safety of customer sites and service.

A- More than one country around the world prevents hosting these websites, which will expose our service to complete disruption and legal accountability as well. Based on our commitment to Islamic law, we are committed to preventing the publication of anything that contradicts the law of God Almighty on the hosted sites. This is explained in the service agreement that the customer agreed to before starting the service.